Privacy Policy
Last updated: March 31, 2026
1. Information We Collect
When you use our services, we collect:
- Contact information (name, email address, company name)
- Business information provided through our onboarding form (product details, competitors, target keywords, brand voice preferences)
- Payment information (processed securely by Razorpay - we do not store your card details)
2. How We Use Your Information
We use your information to:
- Deliver our content writing services
- Communicate with you about your account and deliverables
- Process payments through Razorpay
- Send you service-related notifications
- Improve our services
3. Third-Party Services
We use the following third-party services:
- Razorpay for payment processing (razorpay.com)
- Supabase for secure data storage
- Resend for transactional emails
- Vercel for website hosting
These services have their own privacy policies governing their handling of your data.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you cancel your subscription, we retain your data for 90 days in case you wish to reactivate. After that, your data is permanently deleted upon request.
5. Data Security
We implement industry-standard security measures to protect your personal information. All data transmission is encrypted via SSL/TLS. Payment data is handled entirely by Razorpay and never touches our servers.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
To exercise these rights, email us at hello@gravitasorg.com.
7. Cookies
Our website uses essential cookies for functionality. We use privacy-friendly analytics (no advertising cookies, no tracking across websites).
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email.
9. Contact
For privacy concerns, contact us at hello@gravitasorg.com.